Introduction By using the We are Food website you agree to all the terms and conditions listed below. Use of this website includes placing orders or any other service We may offer. Please take special care when reading these. No employee, sales agent or affiliate to us has the authority to over-rule or change any of the Terms and Conditions.
Registration Signing up to this service means you not only agree to the Terms and Conditions, but also that you agree to providing the following information to us, which will be used for the service delivery of our products to you. • You full name • Your address, including the postal code of the billing address associated with the credit card • Your contact numbers • Your email address You will receive notifications confirming your orders placed, please take time to double check these and contact us if anything is incorrect.
Product Prices & Availability The product price quoted on the website at the time of placing your order shall be the price charged to you. Excluding any inadvertent technical errors or glitches, we will honour any prices as published at the time of placing your order. We have the right to change the price of any product at any time, please check before placing an order.
Payment Options Accepted • Credit Card – Payments are made through Razorpay. We are Food will hold the customers personal details, separate to the credit card details which will be held by Razorpay. Razorpay uses the strictest form of encryption. no credit card details are stored on the website.
Deliveries
Deliveries only in Ellisras And Onverwacht area. We follow a unique delivery system and although we try to accommodate special delivery requests we may not always be able to. We ask that special instructions must be reasonable and we are more than willing to try to follow these to ensure your order gets to you in the best condition.
Upon failure to make delivery, the driver will attempt to contact you to make an alternative arrangement. If this fails too, your order will be returned to us, and delivery attempted during the next delivery in your area. An additional delivery fee may be payable.
We reserves the right to change the time of delivery at any stage, and will not be held liable for any deliveries that are late or are not delivered on the agreed day. In these circumstances we will try our utmost to contact you and inform you of any changes and arrange another delivery, on the contact number you have given.
Cancelling An Order Orders can’t be cancelled. As we are suppliers of perishable goods, we do not accept any return of unwanted goods.
Dissatisfaction With Our Product If you are unhappy with any part of your product or the service that we offer, please contact us directly through our details on the Contact Us page on this website. If you would like to send any suggestions or comments on any of our meals or your ordering and delivery experience please do so by emailing info@homemadeeats.online
Our products are perishable. Please inspect your product when you receive it. If you find the product is not up to our quality standards, or the packaging has been damaged during delivery, please take a photo of the issue and send this to us within one day of delivery, and we may refund or exchange the item for you. in the future. We will not refund or exchange an item if you have eaten it.
It is within our discretion whether we will exchange or refund the item for you, depending on each customers complaint and our ability to rectify it.
We have a policy of honesty and openness, and endeavour to give you the best product possible, so will always try our very best to rectify any problem and take into consideration any suggestions you offer.
Country Of Domicile The website is governed by the laws of South Africa. Homemade eats chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice or other documents or communication of whatsoever nature; 3 Fox Odendaal St, Lephalale, 0555, South Africa.
Variation We may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company Information This website is owned and operated by MyBushveld (Pty) Ltd based in Lephalale, Limpopo, South Africa.
Contact Us For any support please contact us by emailing to the address on the Contact Us page.
Copyright 2024, Homemade Eats. All Rights Reserved.
